Summary

ICT professional with 2 years of experience in IT support and backend development. Proven ability to manage network infrastructure and build custom software solutions. A detail-oriented problem-solver with a degree in Computer and Electronic Systems.

Professional Experience

IT Technician

Real Estate Contractor, Nairobi | (Approx. 2024 - Present)

• Manage and troubleshoot office network infrastructure (MikroTik routers) for 50+ devices.
• Provide daily IT support to all staff, resolving hardware and software issues.
• Implement security policies, including managing router access controls.

PSC Intern

Kisii University | (Approx. 2023 - 2024)

• Assisted the university's IT department with user support and system maintenance.
• Participated in network upgrades and software rollouts.
• Gained hands-on experience in a large-scale IT environment.

Education

Bachelor of Technology in Computer and Electronic Systems

Graduated: December 2021